Silver Cross Hospital/Silver Cross EMS System is an American Heart Association (AHA) Community Training Center (CTC)

If you are already an AHA Instructor and would like to affiliate with Silver Cross CTC please print and complete the attached paperwork. You will need to mail it to Mary Iverson with the affiliation fee of $30 payable to Silver Cross Hospital – EMS. Click here to view/print the affiliation paperwork.

Welcome to the Official 2015 Guidelines Instructor Updates

The 2015 AHA Guidelines Update courses are now available! These courses will satisfy your required 2015 AHA Guidelines Instructor Update and provide all your interim training materials.
Each discipline – BLS, Heartsaver, ACLS, PALS, and PEARS – is a stand -alone online course which takes about 1 hour to complete. Instructors must complete a course for every discipline they teach.
The full course must be completed for the Instructor to receive a completion certificate. A copy of that certificate is to be emailed to Mary Iverson for your file at miverson@silvercross.org



If you’ve not done this yet, please do so now.
Instructors may not order cards until the update is complete.

Click here for the AHA Instructor Network link.

Next click the LOG IN button and log into your already created account that you would have set up in order to get your original instructor ID and where you should be visiting to print your AHA course paperwork. Do not create a new account as this creates a new Instructor ID. You are only allowed 1 instructor ID for AHA.

Next view the Guidelines Instructor Updates in the middle section and click on the updates that apply to your disciplines. Don’t forget to print your certificates after you complete each update and email to miverson@silvercross.org

Choose an update course below, based on your Instructor discipline, to complete on eLearning.heart.org. If this is the first visit to this site you will be required to accept terms and conditions.
BLS     –     Heartsaver®     –     PALS     –     ACLS

Only AHA Instructors, Training Center Admins who are registered and confirmed on the AHA Instructor Network can access the courses.

With these official 2015 Guidelines Instructor Updates, AHA Instructors will:
-Learn about new science and changes introduced in the official AHA Guidelines Update for CPR & ECC
-Learn how to incorporate new guidelines into their courses until new training materials


An AHA eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. Like printed cards, eCards also expire two years from the issue date.
AHA eCards are more secure than printed cards. A three-point verification by the TCC, Instructor and student, is required to issue and claim eCards. eCard information is populated electronically by the TCC or Instructor and can only be altered by the TCC or AHA Customer Service by using AHA’s My Cards™. eCards can be easily verified by employers at www.heart.org/cpr/mycards to prove issuance by a valid TC and Instructor aligned with that TC.
eCards are optional. are optional. Each Training Center will determine whether they distribute eCards or the physical course completion cards. Only one of the two will be issued per participant.
An AHA eCard can be printed by the student or Instructor, if necessary. TCCs and TC Admins may view a student’s eCard through the Edit eCard link in My Cards.

Instructors, students, and employers may view a student’s eCard using the eCards validation tool at www.heart.org/cpr/mycards.

After a student claims an eCard, the student’s AHA TCC/TC Admin or the AHA Customer Support Center is able to make edits to the course date, the Instructor name, and the student’s name or email address. Students who have been assigned/emailed an eCard will receive an email inviting them to claim their eCard online. From the email, students will click on a hyperlink to view their eCard. This hyperlink will direct students to the Student Profile webpage. On the Student Profile page, students confirm or edit their contact information; set up a security question and answer that will be used to access their individual eCard Profile in the future; and agree to the AHA’s standard Terms of Use. Students are then asked to complete a brief six-question survey about their class experience. Once the student survey has been completed, students will see their individual eCard.

eCards are limited to only provider-level course completion cards. There is no plan to create an electronic Instructor card.


AHA has created a comprehensive Users’ Guide for the My Cards tool that includes step-by-step instructions for issuing AHA eCards. This guide can be found at the Support tab on the AHA Instructor Network link above. For technical support call 1-877-242-4277 Option 2. AHA customer service is 8a-5p Central M-F.